PRIVACY POLICY
This website recognizes and respects the right to protect the personal data of internet users (European Regulation 2016/679 and Law 3471/2006). Every visitor to this website must carefully read the terms and conditions for the protection of their personal data.
This website does not collect data other than what is voluntarily provided by visitors to our website through the contact form in case the visitor wants to contact us.
What are personal data
According to the law, it is any information that concerns an identified or identifiable natural person ("data subject"), such as name, e-mail address, VAT number, etc. Identifiable is defined as a natural person whose identity can be ascertained, directly or indirectly, in particular by reference to an identification element, such as a name, an identification number, location data, an online identifier (IP address, e-mail, etc.) .) or to one or more factors that characterize his physical, physiological, genetic, psychological, economic, cultural or social identity.
Which personal data we collect and for what purpose
Depending on the purpose of your visit and the service you wish to receive through our Website, the type of personal data we collect will include information such as name, address, email address and telephone number.
In some cases, we may also need to collect sensitive personal data, such as medical data, in order to be able to respond to your particular needs e.g. any allergies. We only retain such information if we are required by applicable law or if you expressly provide us with your consent, in the context of providing our services, e.g. specific diet.
We reserve the right to collect, store and process different types of personal data about you. Particularly:
• Customer ID,
• Data for invoicing (e.g. VAT number, payment card number),
• Date of arrival / departure and room number,
• Preferences and interests: e.g., preferred floor, non-smoking room, bed type
• Health data e.g. allergies, medical condition data, etc. provided by you in order to better serve you and fulfill your special needs (for example, providing access to people with special needs).
• Information about persons under the age of 18 is limited to name, nationality and date of birth and is provided to us only by the guardian.
• When ordering a product or service, we may request information to process your order, such as name, room details, etc.
• In case of participation in one of our contests or promotions, you may be asked for your name, contact information, email, personal or professional interests, etc.
• Device information (eg unique device identifiers, IP address, device settings to access our Services, etc.)
• Other information regarding your use of our services (eg interaction with content offered through a Service).
In addition, cookies are collected, to the processing of which you need to give your consent when navigating the website.
Time of data retention
The personal data concerning the visitors of the Website and/or users of our electronic services are collected and kept for the absolutely necessary time and then deleted. We have the right to anonymize your data so that it cannot be associated with you, to be used for research or statistical purposes, in which case we may use this information indefinitely, without further notice to you.
Data Security
To protect the personal data of our website users and visitors, we use a secure connection (https://) and data security measures to prevent the risk of loss, misuse, unauthorized access and disclosure of your personal information.
Your rights
Regarding the protection of your personal data, you have the following rights:
With respect to your privacy rights, your rights to control your personal data are as follows:
• Right to information: you have the right to receive clear, transparent and understandable information about how we use your personal data, as well as about your rights as such.
• Right of access - communication of the subject with the Data Controller: You have the right to access the personal data we hold about you, subject to certain limitations of the Law, as well as the right to contact the Data Controller, whose details are listed below.
• Right to withdraw consent: in any case, you have the right to withdraw your consent to the processing of your data by us, where such processing is based on your consent and not on processing imposed by Law.
• Right to rectification of data: In the case of incorrect or out-of-date data or incompletely completed data, you have the right to request the correction of personal data.
• Right to delete data from our records: In some cases you have the right to request the deletion of your personal data, subject to the existence of legal or valid reasons for their retention.
• Right to restrict data processing: You have the right to request that we restrict the processing of your data, in the following described cases:
• the accuracy of the personal data is contested by the data subject (ie, you) for a period of time that allows the data controller to verify the accuracy of your personal data,
• the processing is unlawful and the data subject (i.e. you) objects to the erasure of the personal data and instead requests the restriction of its use,
• the data controller no longer needs the personal data for the purposes of the processing, but is required by the data subject to establish, exercise or support legal claims;
• the data subject (ie, you) objects to the processing pending verification of whether the legitimate grounds of the Personal Data Controller override that data subject's.
If you ask us to restrict the processing of your data in accordance with the above, we store it but cannot use or process it further.
• Right to object to the way data is processed: You have the right to object to receiving direct marketing communications, as well as when the processing of personal data is based on our legitimate interest and you have reasons to wish to object to such processing, as you consider that it affects your fundamental rights and freedoms.
• Right to portability: You have the right to copy or move data from our database to another when you have provided us with the data while providing your consent or the processing is based on a contract and such processing is carried out by automated means.
In order to process your requests in accordance with the above, we may ask for confirmation of your identity.
To exercise your rights, you can send us an email here:
Linking to third party sites
Any interconnection of the Website through special hyperlinks (links, hyperlinks, banners) with any other website of third parties does not imply that the Company assumes any responsibility for the policy followed on this website regarding the protection and management of personal data . The Subjects should ensure that they themselves are informed about the protection and management of their data from the above websites.
Right of termination
In the event that the Subject considers that the protection of his personal data is affected in any way, he can appeal to the Personal Data Protection Authority, at the postal address Personal Data Protection Authority, Offices: Kifisias 1-3, P.O. 115 23, Athens, phone 210 6475628, e-mail